Paula is a NAFCU Certified Compliance Officer (NCCO), Certified Anti-Money Laundering Specialist (CAMS) and brings 20 years of experience in the credit union industry with Fiserv. As the Regulatory Compliance Manager, Paula monitors new regulations and changes to existing regulations to determine their effect on Fiserv and its clients. Her efforts will help clients keep pace with the ever-changing regulatory landscape and to be proactive in planning resources and scheduling changes.

Rich is a Certified Anti-Money Laundering Specialist (CAMS), Certified Risk Professional (CRP) and Certified Information Systems Auditor (CISA). He came to Fiserv six years ago after a 15-year career as an internal auditor, five of those with First National Bank of Omaha. As chairman of the Bank Solutions Compliance Committee within Fiserv, Rich monitors new regulations and revisions to existing ones, and helps clients prepare for these changes.